Privacy Policy – Alpan Lighting Products Inc.
Effective Date: May 2026
At Alpan Lighting Products Inc. ("Alpan," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website, purchase our solar lighting products, or interact with our services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This includes:
Contact Data: Name, shipping address, billing address, email address, and phone number.
Transaction Data: Details about products you have purchased from us and payment history.
Technical Data: IP address, browser type, and usage patterns on our website (collected via cookies).
SMS Consent Data: Mobile phone numbers and opt-in records.
2. How We Use Your Information
We use your data to:
Process and ship your solar lighting orders.
Provide customer support and warranty assistance.
Improve our website and product offerings.
Send transactional and promotional SMS/emails (only where explicit consent is provided).
3. Sharing of Information
We do not sell or rent your Personal Information to third parties. We share data only with trusted service providers who perform functions on our behalf, such as:
Shipping Carriers: (e.g., UPS, FedEx) to deliver your packages.
Payment Processors: To securely handle credit card transactions.
Service Providers: For email and SMS delivery.
4. Specific SMS Privacy Disclosure (A2P Compliance)
Alpan Lighting Products Inc. maintains strict privacy standards regarding our SMS program.
Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Your Choices and Opt-Outs
Email: You may unsubscribe from marketing emails by clicking the "Unsubscribe" link at the bottom of any email.
SMS: You may opt-out of text messages at any time by texting "STOP" to our dedicated number.
Cookies: You can set your browser to refuse all or some browser cookies, though this may affect website functionality.
6. Data Security
We implement industry-standard security measures, including SSL encryption and secure database management (managed on our enterprise servers), to protect your data from unauthorized access or disclosure.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. We will notify you of any material changes by posting the new policy on this page with a revised "Effective Date."
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Alpan Lighting Products Inc.
10444 Santa Monica Bl, Ste 401
Los Angeles, CA 90025